Tendering

Missing "Project Builder" icon.
Solution 1 :  Make sure the user is assigned as an "Editor" for the project. Solution 2 : If the user is already assigned as an &quo...
Mon, 25 May, 2026 at 10:07 AM
Why can't the rate for ROR be changed in the 'View Tenderer' section?
If you are unable to change the rate in the 'View Tenderer' section, it is possible that there is a pending approval for publishing to Post Contract. 
Tue, 15 Apr, 2025 at 5:05 PM
Can we add a new attachment in the Technical Attachment List for Tender Resubmission?
No, we are unable to add a new attachment list under the Technical Attachment List for the Tender Resubmission. Any new attachment list will only be ref...
Fri, 7 Nov, 2025 at 5:45 PM
Can the contract limit be changed during tender resubmission?
No, during tender resubmission you can no longer change the contract limit. The technical evaluation will follow the previous contract limit. 
Wed, 3 Dec, 2025 at 12:51 PM
Why doesn’t the tenderer have the “Submit Tender” button?
If the tenderer does not have the “Submit Tender” button, it is possible that the client/consultant has disabled the tender rate submission.  ...
Fri, 13 Feb, 2026 at 10:46 AM
Why does my Commercial Opening show duplicate tenderer names?
The system displays duplicate tenderer names instead of the tender options because the tender has not been opened yet. 
Fri, 10 Jul, 2026 at 4:16 PM
How to Purchase Tender / Cara Pembelian Tender
Step Task  Task Definition Video  3.1 Participating for Public Tender Project Purchase Public Tender Project Note: You only can make a pay...
Thu, 27 Aug, 2026 at 4:08 PM
Why can’t I see my project after making payment?
This issue may occur due to an unstable internet connection during the payment process. Please ensure you have a stable internet connection when making the ...
Wed, 12 Aug, 2026 at 3:37 PM
Why I cannot save the amount in the rates column?
When entering rates in the BQ, do not put in special characters in the highlighted column.  For example, entering the comma symbol "," will m...
Tue, 13 Oct, 2026 at 10:26 AM
Missing "Open Tender" menu
Issue: -Business Unit(BU) cannot see open tender in menu section Solution - You may check on the 'Blue tick' access on the 'Assign Co...
Tue, 30 Jul, 2024 at 2:56 PM